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Frequently Asked Questions
Save money with member exclusive insurance.
Are you spending more than you should on insurance? Zing’s TruStage Insurance includes many insurance options that could save you money. Discover how much you could save on auto, property, life, AD&D, or even medical insurance by requesting a quote below.
Yes. We are open to serve our members. For branch hours and locations, please visit our branches and ATMs page.
Yes. Please follow all signage and instructions upon your arrival to a branch. Together we can help reduce the spread of the coronavirus.
You may make up to 25 internal transfers per day with a daily limit of $50,000, and a $25,000 limit per transaction.
You may make up to 5 external transfers per day with a limit of $1,000 per day.
There is not a standard credit check. However, we do utilize multiple systems and reports to ensure we can identify our members and provide them the best service.
$510 per day, but individual ATM machines may have lesser limits.
As a member of Zing Credit Union, you can visit any CO-OP ATM surcharge-free. Find an ATM near you.
You may change your PIN in person at our Acoma, Andrews and Federal locations. You may also have a new secure PIN mailed to you.
First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
You may file a dispute by visiting our dispute page, and completing the correct dispute form.
You can expect to receive provisional credit by the 5th business day after filing a dispute unless we determine no error occurred before then, or additional information is needed from you to process the dispute. Disputes may take up to 90 days to resolve. You will receive a letter when your dispute has received provisional credit, final credit, if it has been denied, or if additional information is needed.
Yes, you will receive a notice stating your account will go dormant approximately 60 days prior to the dormancy date. However, we prefer your account never go dormant and that you stick around as an active member for decades like over a third of our membership.
Your direct deposit will be posted no later than 9am of the effective date of the deposit. The effective date of the deposit is controlled by your employer.
If you are already a member, you can find your member number within your online or mobile banking account. If you are new to Zing Credit Union, please give us a call at 303-573-1170, or visit any branch location.
Yes. We do redeem savings bonds.
No, we do not. However, you can now purchase them online directly from the US Treasury.
303-573-1170 or toll-free at 877-293-6328.
No, we do not.
No, we do not.
Please visit our branches and ATMs page.
Please visit our branches and ATMs page.
First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
To become a member of Zing, you must live or work in Denver, Adams, Arapahoe, or Denver County. You may also become a member if you are a family member of a current member, or are a member of Consumers United Colorado.
First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
Yes, Zing Credit Union offers direct deposit. For more info, please visit our direct deposit page.
